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Late last year for the third time our employees took part in the annual UK Best Companies Survey, an initiative which helps organisations measure, recognise and improve employee engagement levels.
Through the widespread promotion of the survey with our workforce, and initiatives to help our non-computer based employees to take part, we are very proud to have achieved an 85% completion rate, far higher percentage than the national average which is currently 62%.
Key areas which were highlighted show that the vast majority of the workforce is proud of the Marshalls brand, products, and what the business is working towards, and arguably most importantly, most people believe they are able to make a positive contribution to the success of the organisation.
Marshalls HR Director, Susie Fehr, said: “It’s really important for us as a business to ask our workforce for feedback, and most importantly, to act upon that feedback. The Best Companies Survey gives us a real idea of how engaged our workforce feels and highlights areas where we need to improve giving us a clear strategic steer.”