Marshalls - Transforming Britain's Landscapes

Choosing an approved local installer

If you need help with installation, the last thing you want is for poor workmanship to turn your ideal garden or driveway into a complete nightmare. Don't worry! Marshalls can provide you with a list of approved and recommended local installers for you to contact.

Professionalism

The Marshalls Register of Approved Landscape Contractors and Driveway Installers is a national network of recommended professionals. Although they are not employed by Marshalls, they agree to abide by our own installation guidlines and are all vetted by Marshalls assessors. In this way, we make sure that your garden or driveway is installed properly, with great attention paid to minimising mess and disruption, so you can be sure of a good job!

Reassurance

When you use a Register Member, you can be sure to receive:

• Written confirmation of any quotations
• An estimated start date
• A reasonable estimate of the time required to do the job
• The opportunity to take the Hard Landscape Guarantee. This covers failure of product for 10 years and the workmanship for 5 years
• The guarantee is obtained via the Register Member who will ask you to sign the request form to confirm your total satisfaction
• The fee for the guarantee is £50 (+ VAT) per £5,000 of the installed value
• Upon receipt of the correctly completed request form and the fee, Marshalls will send you your guarantee usually within 5 days
• Always request written quotations. We recommend more than one as service levels vary and the cheapest is not always the best. Make sure each company quotes on a like-for-like basis.

Appoint the Marshalls Register Installer with whom you feel most comfortable.

Thank you for your enquiry

What happens next?
You will receive an e-mail within 24 hours containing details of the most suitable installers in your area.

Marshalls always suggests getting 3 quotations for any project you undertake.

If you do not receive this e-mail or your enquiry is urgent please call:

0845 820 5000

Thank you for your enquiry

What happens next?
Marshalls will contact you within 24hrs to discuss and assess your project and to suggest suitable installers.

If for any reason you need to contact us in the meantime please call us on the number below:

0845 820 5000

Your guide to ensure a professional installation

Meet the team that look after Marshalls Register of Approved Installers.

1

Plan early - reputable installers are in demand and will need plenty of notice. Be wary of installers who can start tomorrow.

2

Always get more than one quotation - never accept a verbal estimate and obtain at least three written quotes. Make sure all quotes are on a like for like basis for a correct comparison.

3

For peace of mind choose a Marshalls Register Installer. They are independent contractors not employed or paid any commissions, but they are regularly assessed and agree to follow Marshalls own code of practice and installation specification.

4

Don’t decide purely on price, choose the contractor that you feel best suits your needs, it may be the difference between a good job and an outstanding one.

5

When you accept a quote always request written confirmation detailing what the contractor has agreed to carry out for the price. It avoids misunderstandings.

6

Select the best product for the job. Always use block paving on driveways, though the best garden schemes will use a wide range of complementary products; a Marshalls Register Installer will always advise.

7

Never overlook drainage - Marshalls Register Installers are able to assess the natural condition of the landscape and will propose appropriate drainage that will be compliant with current regulations.

8

Protect your investment - whilst your written contract protects your interest during construction, on completion you should consider Marshalls own Hard Landscaping Guarantee for 10 years.

9

Marshalls Register Installers want you to be fully satisfied with their work, and will not expect final payment until satisfactory completion. If you have agreed to take out a Marshalls Hard Landscape Guarantee you will be asked to sign a Guarantee Request Form which is then submitted to Marshalls.

10

Relax and enjoy - on receipt of the form, Marshalls Hard Landscape Guarantee Certificate will be with you within five days and you will receive a Marshalls Patio and Driveway Maintenance Guide.