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Help & Support

Get the help and support you need

Customers are at the heart of our business and here at Marshalls we are committed to providing our customers with the best possible help and support. Our team aims to maintain a high level of Customer Service both before and after your purchase. Each member of our technical support team has up-to-date knowledge across our entire product range and we aim to respond to any enquiry promptly and efficiently.

Types of enquiries we handle

  • Advice
  • Technical Support
  • Quality Issues
  • Product Searches
  • Samples
  • CPD Requests

Please note that technical support do not deal with orders or pricing.

How to contact Help & Support

Before contacting Help & Support, please check if your question has already been answered in our comprehensive FAQ section.

View our FAQs

Contact us Monday to Friday 8:30am-5pm

Phone: 0370 411 2233


Live chat: Live Chat

Fax: 01422 312945

Address: Technical Advisory Team
Landscape House
Premier Way
Lowfields Business Park
West Yorkshire

Meet your support team

Customer Advice Team

  • Anthony Marshall
    Customer Advisor
    Anthony Marshall
  • Cameron Shields
    Customer Advisor
    Cameron Shields
  • Leia Norman
    Customer Advisor
    Leia Norman
  • Steven Shaw
    Customer Advisor
    Steven Shaw
  • Josh Murray
    Customer Advisor
    Josh Murray
  • Dominic Connell
    Customer Advisor
    Dominic Connell
  • Matthew Marshall
    Customer Advisor
    Matthew Marshall
  • Georgia Simpson
    Customer Advisor
    Georgia Simpson

Technical Advisory Team

  • Chris Hagain
    Technical Advisor
    Chris Hagain
  • Jo Jay
    Technical Advisor
    Jo Jay
  • Christian Robinson
    Technical Advisor
    Christian Robinson
  • Mark King
    Technical Advisor
    Mark King
  • Pauline Varley
    Technical Advisor
    Pauline Varley

Technical Support Team

  • Sue Cooke
    Technical Administrator
    Sue Cooke
  • Darren Cox
    Regional Technical Consultant
    Darren Cox
  • Steve Palmer
    Regional Technical Consultant
    Steve Palmer
  • Sally Morrel
    Technical Administrator
    Sally Morrel