When you experience change in your employment circumstances it's normal to feel uncertain about the future. You don't have to handle this alone, we are here to support you. We'll help you to navigate your transition from Marshalls, to whatever you chose to do next. You'll be provided with some practical support, as well as information on organisations that can help you with things like…

  • CV writing
  • Job searching (how to market yourself and where to look for new opportunities)
  • Interview preparation
  • Government support available
  • Emotional support and details of the expert advice the Employee Assistance Programme can offer
  • Help with managing your finances
  • Considering retirement

The support and services on offer will be available before you leave Marshalls and for 6 months’ after you leave.

Please take some time to read through the Outplacement Support Guides which provide some great information on the topics mentioned above.

In addition to this, we will also support you through one to one sessions, and workshops, if you do need any support please contact us via email: talent@marshalls.co.uk

Emotional wellbeing

We provide an Employee Assistance Programme (EAP) which offers a wide range of support, advice and guidance on redundancy and a wide range of other topics. This service is available for you and immediate family*. You can access their support before you leave Marshalls and for 3 months afterwards. We appreciate that everyone is an individual and we each have our own set of circumstances that might be worrying us. We encourage you not to face it alone and to seek support as soon as you need it and before it becomes overwhelming.

*’Immediate family members' are spouse/partner and children aged 16-24 and in full-time education, living in the same household.

The EAP service is designed so that no-one at Marshalls will be aware that you are using it if you'd prefer not to share this information.

However, if you would like to talk about how you’re feeling with someone at Marshalls, then your manager, our Mental First Aiders, a member of the HR team, or a member of the Health & Safety team could be good options.

The EAP can give advice on:

  • Work life
  • Home life
  • Mind Body
  • Legal
  • Money - debt advice
  • Counselling/therapy

Here's how to contact the EAP:

You can contact Health Assured by calling their 24-hour confidential helpline on 0800 028 0199, via the Health Assured website or using the Wisdom app. Our organisation code is MHA267169.


Financial Management

As well as support from the EAP there are other sources that we recommend you look at. They can help with practical tools and advice on how to manage your budget or debt:



LinkedIn is a social network aimed at professional networking and career development. It's a great tool for job searching, and helping to build professional relationships. You can use this link to set up your own account: https://uk.linkedin.com

Networking is about making contacts and building relationships, that can lead to jobs or other work-related opportunities. It can be extremely beneficial. Please have a read of the document below, which gives advice on how to build a networking strategy.

Partnership Action for Continuing Employment (PACE) is the Scottish Government's initiative to help individuals during redundancy situations. This is a free service for our Scottish colleagues, which can help take away some of the strain of dealing with redundancy.

Take some time to support your mental health. The "Little Book of Coping" is a really great read that helps you think about what works for you to get the best out of the current situation and to improve how resilient you’re feeling.

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