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Leadership Development
Your development at Marshalls
Developing our colleagues to be the best they can be is a priority for Marshalls. We understand that equipped with the right skills and tools, it's our people who deliver the amazing successes of the business we’re proud of.
We also know that managers and leaders play a key role in building a high-performance culture where colleagues can strive.
Ignite
Ignite is our development programme for people managers and aspiring managers. Developed, designed and delivered by our Learning & Development team, Ignite consists of a number of interactive and practical workshops, supported by applied learning in the workplace - which has a measurable impact on individual, team and business results. Ignite sets the standard for our managers – around both ‘What’ they do and ‘How’ they do it. We’re proud that Ignite has been granted Assured programme status by ILM (Institute of Leadership and Management) – this shows that Ignite meets ILM’s high quality standards for leadership development.
Mentoring
At Marshalls we also value learning from our more experienced colleagues. This is why we have set up a mentoring network where colleagues can volunteer to mentor others or look for support from an expert in the specific area they want to develop.
What our colleagues say about their leadership journey at Marshalls
Martin Newham - Head of Process Risk and Controls
"I started working at Marshalls in the Credit Services team as an administrator, before moving to the finance accounting function. As I was new to management in my current role, the opportunity arose for me to start an apprenticeship which would help broaden my management knowledge and skills. A benefit of the apprenticeship is that it allows you to put into practice new skills in real life situations. It helped me understand what type of manager I was and where I had weaknesses - which in the long term should help me become a better manager. The apprenticeship really helped me develop as a manager and gave me functional tools, not just theory, that I could use in my day-to-day work. I have learnt how to build a high performing team and how to get the best out of them. I’ve also improved my planning and project management skills."
Liam Dennis - Operations Team Manager
"It was an insightful and inspiring programme, from start to finish. This apprenticeship has given me a great understanding of how I should manage my own team. The modules were made enjoyable by our enthusiastic course leader and were presented in a light-hearted and informal setting. The theoretical coursework was demanding at times, but I was supported throughout by my encouraging tutor. The fundamental skills and knowledge that I’ve gained along the way will be invaluable to me as I progress through my career in management."
Kyle Adamson - Head of Technical
"I started working for Marshalls in 2014 as a Technician, I have had four career progressions since then and am now Group Technical Manager. Alongside my career progression, I have continued to study to continuously develop my skills. The apprenticeships have been a real platform for my knowledge and understanding to grow and due to the nature of the Marshalls based learning it gives a real insight into the Operation Management process. I was even lucky enough to win an award based on my Level 3 which is great to add to the portfolio. I was sceptical about being an apprentice in my early 30’s, but I am now signed up to do a Level 7 - I’ve been proven very wrong. For me, the benefit to the apprenticeships I have completed is that they are relatable and feel they add value to not only my current role, but my learning and career overall. Another positive is that you can complete the work within your paid hours."
Alice Turner - Head of Product & Innovation
“Choosing a Leadership and Management apprenticeship was a strategic decision for me. I saw it as a unique opportunity to learn whilst gaining practical experience aligned to my current role and future career ambitions. I'd wholeheartedly recommend apprenticeships to others for the transformative blend of hands-on learning, financial stability through earning, and invaluable mentorship. The practical experience gained is directly applicable to the real world, giving a head start in the workforce. It's an efficient pathway into a fulfilling career, offering a unique balance of education and practical skills. The mentorship component ensures personalised guidance, accelerating both professional and personal growth. My top three skills that I’ve gained from my development and learning journey are adaptability, communication, and continuous learning. I have embraced a mindset of lifelong learning, which has been transformative.”
Jennifer Brickley - Business Development Director
"My team really enjoyed it, it opened up their thinking as to how they can develop. They came back with a very proactive perspective on how they can get the development that they need and that there are so many more opportunities open to them than they realised. They're suggesting new projects they would like to initiate that will develop their skills."
