Date published 25 July 2022

Marshalls has been proactively working to improve human rights in global supply chains for almost two decades. To strengthen our work in this area, we have expanded our team to bring more capacity and experience.

Emma Crates , Group Business and Human Rights Manager

Emma Crates, MarshallsA former business journalist and modern slavery researcher, Emma most recently worked as prevent policy lead for UK Independent Anti-Slavery Commissioner Dame Sara Thornton DBE QPM. In this role, she led private sector engagement, collaborating with a broad range of stakeholders, including government, businesses, investors and NGOs, to promote best practice in addressing forced labour risk in supply chains. Emma has written several reports on business and modern slavery for the Chartered Institute of Building and the Independent Anti-Slavery Commissioner. Her specialist interests include the construction and agricultural sectors, transparency in supply chains and investor strategy.

Of her appointment, Emma said: “I’m delighted to be part of Marshalls, a company that continues to invest in and expand its human rights strategy at home and abroad. I look forward to exploring and developing best practice in due diligence and data collection in the rapidly evolving human rights space.”



Nasriah Jamaludin, Business and Human Rights Executive

Nasriah Jamaludin, MarshallsNasriah speaks English, Malay, Indonesian and Mandarin. At University, she represented her native Singapore on international youth forums, leading in international relations. She later taught English in Henan province in China. After graduating with a Masters in Culture, Society and Globalisation from the University of York in 2020, Nasriah worked for an e-commerce organisation.

Nasriah said: “I’m excited to be joining Marshalls and working with exceptional professionals. I look forward to being part of its mission to create a sustainable future through positive change.”


In their new roles, Nasriah and Emma will analyse and address human rights risk in our UK operations and international supply chains, support audit functions, and lead worker and supplier engagement initiatives. They will also support the business to capture and share vital data.

These new roles are based within a team run by Elaine Mitchel-Hill, ESG and Human Rights Director at Marshalls. Of the appointments, Elaine said: “I am thrilled to have two people of such excellent calibre join our team. This further strengthens our ability to understand human rights risks in our operations and supply chains and work with procurement colleagues and suppliers to uphold international standards.”

Human rights work at Marshalls

Marshalls has proactively worked to improve human rights since 2005. We were the first company to achieve BRE ELS 6002 for ethical labour sourcing, an accreditation we still hold today. As well as working globally, we also run programmes to tackle modern slavery in the UK. We launched our sector-wide Power of Logistics programme in 2019, which empowers people across businesses to spot and report the signs of slavery, with a particular focus on logistics teams.

We work collaboratively across well-regarded networks; we are long-standing ILO Child Labour Platform members and have been a signatory of the UN Global Compact (UNGC) since 2009.