Marshalls launches new website, putting their customers at the heart of everything they do

At Marshalls, we put our customers first. That’s why we’re pleased to announce the launch of our redesigned website - a new space created with our customers in mind. Built using customer feedback, the new site creates a seamless, enjoyable, and accessible online experience for everyone.

Enhanced customer experience

The new layout provides a smooth and intuitive navigation experience. With its sleek, user-friendly design, now split by each of our business units, finding the information, products, and services is quick and easy. Whether visitors are browsing for inspiration or looking for specific products, our new website makes it effortless to locate exactly what’s needed with just a few clicks.

Increased accessibility

We’re committed to making our digital presence accessible to all users. The updated website builds on our continuous efforts to follow best practices in accessibility, ensuring everyone can easily interact with and navigate the content.

A seamless mobile experience

In today’s mobile-driven world, we understand how important it is to have a website that works seamlessly across all devices. Our new site is fully optimised for mobile, providing a smooth and consistent experience on any screen size.

The launch of our new website is the first in a number of new developments that help make life easier for our customers, and we’re confident it will make our customers’ experience with Marshalls even better. We’ve invested heavily in gaining customer feedback to ensure the new website meets their needs. With intuitive navigation, mobile optimisation, and enhanced accessibility, we’ve created a website that’s ready to better serve our customers – now, and in the future.

Chris Adams, Head of Digital Marketing at Marshalls




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